Skip to main content
  1. Home
  2. Programs
  3. Mobile Device Repair

Overview

At the conclusion of the Bootcamp and Internship students will be able to:

  • Diagnose and troubleshoot smartphone hardware and software issues, including network and operating system maintenance, using industry-standard tools and knowledge of radio frequency technology and component functionality.
  • Perform repairs with industry-standard safety protocols, handling Lithium-Ion batteries, and applying cosmetic grading standards.
  • Assemble and disassemble device components, document repair processes, and maintain privacy standards.
  • Apply customer service best practices and complete basic repairs in both retail and remote technician environments.
  • One-week bootcamp is held in person at the Digital Express. 100-hour Internship hours are scheduled over 8 weeks, 10-15 hours per week, at Reboot Central or other iFixOmaha location.

Types of Jobs: Mobile Device Repair Technician, Entrepreneur, IT (Information Technology) Staff.

Prerequisite: Good Visual Acuity and Manual Dexterity, 16 years old.

Time Requirement to Complete Credential: 35 hours of classroom instruction and 100 hours of internship: 8 weeks, 10-15 hours per week at Reboot Central or other iFixOmaha locations.

Leading Industry Employers: iFixOmaha.

Apply Now

About MCC Mobile Device Repair Academy

This Academy is the first of its kind in postsecondary education and made possible through our partnership with Cellular Telecommunications and Internet Association (CTIA) and iFixOmaha.

The Academy is a credentialing program that includes a one-week Bootcamp and an eight-week Internship. Participants may earn two Wireless Industry Service ExcellenceTM (WISE) certifications upon successful completion of the Bootcamp.

Who is MCC Mobile Device Repair Academy for?
  • Anyone wanting to dive right into a career in consumer electronics - Certified WISE™ Technicians are in high demand, offering certified individuals a new career opportunity. 
  • Aspiring mobile repair entrepreneurs - WISE™ Levels 1 and 2 Certifications provide the skills to start a mobile device repair business. This is the best way to learn the proper techniques, resources, vendors, and skills to be successful. ​ Participants also learn the right business model, based on their goals and resources. 
  • Mobile-industry business owners - WISE™ Certifications can offer additional revenue streams for those operating other mobile device-related businesses. WISE™ logos and branding represent a recognized standard of repair, and certified individuals may use them on business cards, doors, and advertisements. 
  • Consumer electronics professionals - Can earn these certificates as professional development and as support for additional compensation. 

Certification Pathway & Registration
One-week Bootcamp, plus 8-week Internship, in person. 

MCC Mobile Device Bootcamp 
  • WISE™  Level 1 Certified Technician: Inspect and test basic functionality; perform diagnostic testing; check for viruses or malware; perform hard reset, forced reboot and update software; identify data backup and restore options; determine user error; perform external assessment for liquid damage. Must be renewed annually. 
 
  • WISE™  Level 2 Certified Technician: Use and read multimeter; reconnect or reseat cables; replace exterior buttons, switches, component cables, headphone jacks and other non-soldered equipment; remove and replace full assembly and case; assess interior for liquid damage. Must be renewed annually. 
MCC/WISE™ Internship 

This internship builds hands-on work experience over eight weeks. Participants work 10-15 hours per week on-site, applying knowledge and skills gained. Throughout, participants receive hands-on training in fixing broken devices and gain customer service skills. Repairs are supervised by authorized training administrators with iFixOmaha, an Omaha-based independent mobile device repair shop.